Legal

Privacy Policy

Last updated: January 2025

1. Introduction

FluxByte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Register for an account or use our services
  • Communicate with us via email or phone

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you newsletters, marketing communications, and updates (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

  • Consent: You have given us permission to process your data for specific purposes
  • Contract: Processing is necessary to fulfill our contractual obligations
  • Legitimate Interests: Processing is in our legitimate business interests
  • Legal Obligation: Processing is required by law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., email delivery, analytics, hosting)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to our processing of your information
  • Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@fluxbyte.ai

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

FluxByte Ltd

Canal Road, Altrincham, WA14 1AE, United Kingdom

Email: privacy@fluxbyte.ai

Phone: 0161 883 7750